Frequently Asked Questions

Everything you need to know about your Threadbare order.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our charts, as our items are designed for a contemporary fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' services like Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.

Are your materials sustainably sourced?

Threadbare is committed to conscious fashion. We are increasingly incorporating organic cotton and recycled polyester into our seasonal collections to reduce our environmental impact.